Shipping Policy
Products are shipped within 2 to 3 days from the time of order. You will receive a shipping confirmation email once your order has been fulfilled.
Shipping Time:
US: 5 to 7 business days upon fulfillment but can take up to 10 business days
International: 10 to 12 business days upon fulfillment
Shipping Fee:
| Offer | Delivery Address | Shipping Fee |
|---|---|---|
| Basic (1 bottle) | US International |
$9.95 * |
| Popular (3 bottles) | US International |
Free * |
| Best Value (6 bottles) | US International |
Free * |
| *Shipping fee varies for international orders. You can check the exact amount on the checkout page when you place your order. | ||
Questions regarding shipping policy and order status are of most interest to our customers. In order to help you with your questions and concerns, we have created this FAQ section where you can find the answers to the most frequently asked questions regarding the shipping policy, order status, and more.
Once your order is fulfilled, you will receive an email with your shipping tracking ID and the link to track your package. You can check the status of your package at any time by clicking on that link.
We understand mistakes happen! Feel free to reach out to us via email as soon as possible if you need to modify your shipping address so that we can update it on our system before it gets shipped.
International orders might incur import fees to claim your package.
These duties are imposed by customs in your country and can vary. We have no control over the customs fees in each country and we find that many customers still receive their orders without needing to pay any fees.
We are unable to cancel your order once it has been shipped. Your order will instead need to be returned. However, we are confident that you’ll benefit from our products. We strongly recommend at least trying it for 3 months to see the impressive results. You are covered by our 180-day money-back guarantee.
We strive to provide excellent service. If you have any further questions, please feel free to contact us at support@thealphatonic.com